Support

Backing Up Contacts

Automatic Backup

Once you have downloaded My Contacts Backup to your mobile phone and completed the account set up process, My Contacts Backup will automatically back up your phone on a weekly basis.

To set a custom daily, weekly or monthly time, follow the steps below:

  1. Launch My Contacts Backup on your phone and select "Setup" -> "Auto-Backup".
  2. Select a daily, weekly or monthly backup schedule.
  3. For daily schedule set the Auto-Backup time (in one hour intervals between 12:00 - 5:00 am).
    For weekly schedule, select day of week then set Auto-Backup time (in one hour intervals between 12:00 - 5:00 am).
    For monthly schedule, select date then set Auto-Backup time (in one hour intervals between 12:00 - 5:00 am).

Manual Backup

In addition to the regular automatic backups, you may manually back up your phone at any time. To do so, launch My Contacts Backup on your phone and press "(1) Backup" from the main menu.

After 60 days of inactivity, accounts and all associated data will be deleted automatically.